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Palm Beach County Youth Services (561) 242-5713 YSD-SummerCamp@pbc.gov
Registration and Password Help

Follow these steps to create an account, sign in to the Summer Camp Scholarship Program portal, or reset a forgotten password.

 Back to Summer Camp sign-in  How to reset your password
1. Choose your account type

Your account type determines what you can access in the portal.

  • Parents & Guardians: For parents and guardians applying for a scholarship for their child.
  • Partner Agencies: For partner agencies assisting eligible children.
  • Camp Providers: For day camp organizations serving scholarship campers.

Choose Create an account on the sign-in page or open Summer Camp registration below, then select the button for your account type. The registration page shows the current dates and availability.

Open Summer Camp registration

Select any example image on this page to view it full size.

Choose your account type section of the Summer Camp registration page with the Create a Parent account, Create an Agency account and Create a Camp Provider account buttons. (opens full size in a new tab)
2. Create your account

The account button for your type opens Palm Beach County’s External User Registration form. Complete the following fields:

  • User ID: Enter your email address. This is your user name for signing in.
  • First Name and Last Name: Enter your name.
  • Contact Phone: You can also enter your phone number.
  • Password and Confirm Password: Enter your chosen password in both fields.

Select Save to submit the form.

Palm Beach County External User Registration form with the account fields and Save button. (opens full size in a new tab)
3. Return to Summer Camp

After you register successfully, the registration site shows a link back to the Summer Camp sign-in page.

When access is granted, you’ll also receive an email confirming access to Summer Camp. Look for Access granted for SUMMER CAMP in the message. If you closed the registration page, select the SUMMER CAMP link below your User ID to go to the sign-in page. If you can’t find the email, check your spam or junk folder.

Example access confirmation email with an arrow pointing to the Summer Camp link below the redacted User ID. (opens full size in a new tab)
4. Sign in to Summer Camp

Go to the Summer Camp sign-in page. Enter the email address you used as your User ID and the password you chose during registration.

Common Registration and Sign-In Issues
Your sign-in details are rejected or you forgot your password
  1. Open the Forgot your password? page (also linked from the Summer Camp sign-in page). Enter the email address you registered with in User ID and select Send.
    External User Forgot Password form with the User ID field and Send button. (opens full size in a new tab)
  2. Open the password reset email and select the SUMMER CAMP link. If you can’t find the message, check your inboxes and your spam or junk folders.
    Password Reset Request email with the Summer Camp link circled. (opens full size in a new tab)
  3. Follow the instructions on the reset page to enter and confirm a new password, then select Change Password.
    Password reset form with Password and Confirm Password fields and a Change Password button. (opens full size in a new tab)
  4. After you receive the password change confirmation email, return to Summer Camp and sign in with your new password.
The registration form says your User ID already exists

If the form asks you to request access to the application, enter your first and last name and select Save to request Summer Camp access for your existing county account.

External User Registration form with a redacted User ID and a message to select Save to request application access. (opens full size in a new tab)
Need additional help?

Youth Services offers registration and application assistance by appointment, Monday through Friday.